Live call translation for Germany
They speak German. You see the translation. You answer in your language. We show you exactly what to say. In your own voice.
The Germany pilot is opening gradually. Join the waiting list and confirm your email; we will let you know when access is available.
10 free call minutes when access opens. No card needed.
They said
Could you please tell me your insurance number?
In GermanKönnen Sie mir bitte Ihre Versicherungsnummer nennen?
You typed: One moment please, I'm looking for it.
Say
Einen Moment bitte, ich suche sie gerade.
EYE-nuhn moh-MENT BIT-uh, ich ZOO-khuh zee guh-RAH-duh.
What do you want to say?
Say the CAPITAL part a little more strongly. Hyphens split a word into small parts; keep them joined as you speak.
ee as in see; oo as in moon; u as in put; ih as in sit; eh as in bed; uh as the a in about; ah as when you open your mouth for the dentist. eye / ey as in eye, ow as in now, oy as in boy. Keep ay and oh steady, without the English glide at the end.
Keep uh endings light. In -uh (German -er), let the ending fade without adding an English r. ng is the end of sing, without an extra hard g; z is the start of zoo; ts is the end of cats.
These spellings help you get close to standard German. Some German sounds need the mouth tips above.
We hear what the other person says in German.
You read it right away in your language.
Say or type your answer in your language — you get the German sentence to read out, with pronunciation.
The person on the other end hears you — not a robot. We show you the words, like subtitles and a teleprompter for your phone call. And if a sentence is hard to say, tap it and a machine voice says it for you, only after they agreed.
We find who sent it, the phone number and your reference numbers — Aktenzeichen, Versicherungsnummer, Kundennummer. When they ask for it on the phone, it's already on your screen, with how to say it.
Completely optional. The photo is only read, never stored.
From your letter
AOK Bayern
Your letter says
AZ 45/78293
Businesses and offices in Germany — never private people.
Always on your screen during the call, with pronunciation. After they agree, one tap and a machine voice says it for you.
Say the CAPITAL part a little more strongly. Hyphens split a word into small parts; keep them joined as you speak.
ee as in see; oo as in moon; u as in put; ih as in sit; eh as in bed; uh as the a in about; ah as when you open your mouth for the dentist. eye / ey as in eye, ow as in now, oy as in boy. Keep ay and oh steady, without the English glide at the end.
Keep uh endings light. In -uh (German -er), let the ending fade without adding an English r. ng is the end of sing, without an extra hard g; z is the start of zoo; ts is the end of cats.
These spellings help you get close to standard German. Some German sounds need the mouth tips above.
Mein Deutsch ist noch nicht so gut.
mine DOYTCH ist nokh nicht zoh GOOT.
My German is not very good yet.
Darf ich eine automatische Übersetzung auf meinem Bildschirm verwenden?
darf ich EYE-nuh ow-toh-MAH-tish-uh ue-buh-ZET-sung owf MY-nuhm BILT-shirm fer-VEN-duhn?
May I use an automatic translation on my screen?
Einen Moment bitte.
EYE-nuhn moh-MENT BIT-uh.
One moment, please.
Können Sie das bitte wiederholen?
KOE-nuhn zee dahs BIT-uh vee-duh-HOH-luhn?
Could you repeat that, please?
Bitte etwas langsamer.
BIT-uh ET-vahs LAHNG-zah-muh.
A bit slower, please.
Können Sie das bitte buchstabieren?
KOE-nuhn zee dahs BIT-uh bookh-shtah-BEE-ruhn?
Could you spell that, please?
Entschuldigung, das habe ich nicht verstanden.
ent-SHUL-dih-gung, dahs HAH-buh ich nicht fer-SHTAHN-duhn.
Sorry, I didn't understand that.
Vielen Dank. Auf Wiederhören!
FEE-luhn DAHNK. owf VEE-duh-hoer-uhn!
Thank you very much. Goodbye!
Translation and pronunciation in 22 languages — Turkish, Ukrainian, Arabic, Russian, Polish, Romanian, Persian and many more.
10
10 free call minutes when access opens. No card needed.
€9.90
30 minutes
€19.90
75 minutes
One-time purchase, incl. VAT. No subscription. Only connected time counts — busy or no answer is free.
No audio recording — ever.
Translation starts only after the other person agrees.
The text of the call is deleted 10 minutes after it ends.
Speech recognition and translation run in the EU.
The Germany pilot is opening gradually. Join the waiting list and confirm your email; we will let you know when access is available. 10 free call minutes when access opens. No card needed.
No. You see everything they say translated into your language. You answer in your language, and you get the German sentence to read out, with pronunciation written in your own letters.
Only if you want it to. You speak in your own voice. For a sentence that is hard to say, you can tap it and a machine voice says it into the call — you hear it too. That works only after the other person agreed; the first sentence you read tells them it may happen.
At the start you read one sentence: your German is not very good yet, and you ask if you may use an automatic translation on your screen. The translation starts only after they agree.
A phone or computer with a current browser (Chrome, Safari, Edge or Firefox) and a microphone. Headphones help. There is nothing to install.
German landline and mobile numbers of businesses and offices — for example Jobcenter, Krankenkasse, Finanzamt, doctors, landlords. Not private people, and not expensive service numbers like 0900 or 0180.
Not on this call's number. The call runs over our line, and the other person sees a shared service number, not yours — a callback to it does not reach you. Tell them you will call again, or give them your own number.
The time from when the call is answered until you hang up — including phone menus, hold music and asking for permission. Ringing without an answer and busy lines use no call time.
Yes, in the browser — there is nothing to install. Keep the browser open and in front during the call. If the screen locks or you switch apps, the call may be ended so no more call time runs.
10 free call minutes when access opens. No card needed. €9.90 for 30 minutes or €19.90 for 75 minutes. One-time purchase, incl. VAT. No subscription. Only connected time counts — busy or no answer is free.
No. There is no audio recording. The text of the conversation is shown to you during the call and deleted 10 minutes after it ends.
Yes, if you want. Take a photo of the letter before the call: we find the phone number and your reference numbers, so they are on your screen when you are asked. The photo is not stored.
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